How to claim
Make claiming a breeze with HSF Health Plan (Malta)
- Visit a certified and licensed dentist or optician of your choice
- Submit your claim form with receipts
- Once approved, payment is made to your bank account
Attend Appointment
Visit your dental and optical healthcare providers and keep the receipt.
You can use a certified practitioner of your choice, as long as:
1. The practitioner holds degree in the practice of dentistry or ophthalmology, having attended a medical school recognised in Malta.
2. The practitioner is licensed to practise such dentistry or ophthalmological treatment by the Medical Council.
If you are unsure, please call us on +356 2778 0685.
Fill in a claim form
Download and submit a digital claim form, don’t forget your receipt(s).
Get a receipt that includes your name, practitioner details, treatment received (being either an annual dental Check-up or an annual Vision Eye Test), date, and total cost.
You can scan or take a clear picture of your receipt. Submit both to us at enquiries@hsfhealthplan.com.mt.
It’s time to get cashback!
Get reimbursement directly into your bank account, up
to the limit specified in the benefits summary.
Once your claim is approved, you will receive an email notification!
Find a registered insured practitioner, download and submit a claim form, and send a scan or photo of your receipt when you send us your claim form. Submit both to us at enquiries@hsfhealthplan.com.mt.
If your receipt surpasses the cover allowance, HSF Health Plan (Malta) will still process the receipt. However, you will only receive the maximum cover amount applicable.
The processing time for funds to appear in your account may vary. Please refer to your specific policy or please contact our customer service for more precise information regarding the processing timeframe.